Last updated: October 14, 2026
These terms apply when you visit auraseed.com, fill in a form on it, or book a call with us. By using the site, you agree to them. If you don't agree, please don't use the site.
AuraSeed FZ-LLC is a company registered in the United Arab Emirates. In these terms, "AuraSeed", "the Agency", "we", "us" and "our" mean AuraSeed FZ-LLC. "You" and "the Customer" mean the person or business using the site or our services. "Agreement" means these terms together with any written client agreement or proposal, and "Parties" means AuraSeed and the Customer.
You may use this site for lawful reasons only. You must not try to harm the site, break its security, copy it, or use it to send spam or harmful code. We may change, pause, or remove any part of the site at any time.
We provide email marketing services, including strategy, design, copywriting, and campaign management. Each client project is covered by its own written agreement or proposal. If that agreement says something different from these terms, the agreement wins.
Fees, payment dates, and payment methods are set out in your agreement or invoice. If a payment is late, we may pause work until it is paid.
Fees are not refundable unless your written agreement says otherwise. Any guarantee, refund, or special term must be agreed in writing before work begins. If it isn't in writing, it doesn't apply.
We work hard to grow your email revenue, but we can't promise any set result. Audits, forecasts, and revenue numbers we share are honest estimates based on the data we have at the time. They are not a promise. Results depend on many things outside our control, such as your product, pricing, stock, website, and market.
Case studies, client results, and reviews on this site show what some clients achieved. They are not typical results and do not mean you will get the same outcome.
To do our job well, we need timely access to your accounts (for example, Klaviyo and your store), plus the brand files, product info, and approvals we ask for. Delays on your side may delay our work. You are responsible for making sure the content you give us is accurate and that you have the right to use it.
All content on this site, including text, images, logos, and design, belongs to AuraSeed or is used with permission. You may not copy or reuse it without our written consent.
All original materials, creative content, and deliverables produced by the Agency specifically for the Customer shall become the property of the Customer upon full payment.
The Agency retains ownership of any pre-existing Intellectual Property, templates, frameworks, methodologies, or tools not created exclusively for the Customer. The Agency grants the Customer a non-exclusive, perpetual licence to use such materials for internal marketing purposes only.
Any unauthorised use, reproduction, or alteration of the Agency’s Intellectual Property constitutes a material breach of this Agreement.
Both Parties shall comply with all applicable data-protection and privacy laws, including the EU General Data Protection Regulation (Regulation (EU) 2016/679) (the “EU GDPR”), and where applicable, the UK GDPR, the Data Protection Act 2018, and the UAE Federal Decree-Law No. 45 of 2021.
The Customer acts as Data Controller and the Agency acts as Data Processor for the purposes of Services under this Agreement. The Agency shall process personal data only on the Customer’s instructions and implement appropriate security measures to protect such data.
Where applicable, the Parties agree that a Data Processing Agreement (“DPA”) shall form part of this Agreement and govern the processing of Personal Data.
Our site may link to other websites or use tools run by other companies, such as booking and form tools. We don't control them and are not responsible for their content or how they handle your data.
The Customer agrees to indemnify and hold the Agency harmless from any loss, damage, or claim arising from the Customer’s use of the Services or deliverables. The Agency’s total liability under this Agreement shall not exceed the total amount paid by the Customer in the thirty (30) days preceding the event giving rise to the claim.
In no event shall the Agency be liable for any indirect, incidental, or consequential losses arising from the use or performance of the Services.
We may update these terms from time to time. The new version will be posted on this page with a new "last updated" date. If you keep using the site after that, you accept the new terms.
The Parties understand and agree that the construction and interpretation of this Agreement is governed by the laws of England and Wales. Any disputes arising out of or in connection with this Agreement shall first be addressed through informal negotiations between the Parties. If a resolution cannot be reached, the dispute shall be submitted to mediation, and if necessary, binding legal arbitration, the Parties agree that the proper venue for such action shall be the courts of the State governed by and construed in accordance with the laws of England and Wales.
Nothing in this clause prevents the enforcement of this Agreement in any jurisdiction in which the Parties conduct business.
Questions about these terms? Email us at finance@auraseed.com.
